Shipping Information

Delivery Times:

At LushWellnessCo, we aim to get your order to you as quickly as possible. Orders are typically processed within 1–2 business days (Monday to Friday). Once shipped, delivery usually takes 3–10 business days, depending on your location and local courier times.

Shipping Costs:
We offer free shipping on all orders, with no minimum spend required.

Where We Ship:
At this stage, LushWellnessCo ships exclusively within Australia. We look forward to expanding internationally in the future.

Order Processing & Dispatch

After your order is placed, please allow 1–2 business days for processing. Once dispatched, you’ll receive a shipping confirmation email with your tracking details so you can follow your parcel’s journey.

Order Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible after placing it. If your order has not yet been processed, we’ll confirm the cancellation. Unfortunately, once your order has been shipped, we’re unable to make changes or cancel it.

Delayed Orders

Sometimes delivery times can vary due to courier delays or peak shipping periods. If your parcel hasn’t arrived within the expected timeframe, please allow an extra 2 business days and check your tracking details for updates.
If your order still hasn’t arrived after that, please contact us via the Contact Us page and include your order number — our team will be happy to help.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your package. Include your order number, photos of the issue, and a short description so we can sort it out quickly for you.

Contacting Us About Your Order

If you need to reach us regarding your order, please get in touch through our Contact Us page or email our team directly. Be sure to include your order number so we can confirm your details. One of our friendly team members will get back to you within 24–48 hours.

How does our Hair Bloom Brush work?

The Hair Bloom Brush uses utilizes gentle micro-vibrations to create a stimulating massage effect on the scalp. This action naturally boosts subdermal blood flow and circulation. Enhanced blood flow is essential, as it efficiently carries the oxygen and nutrients needed for the hair follicles to produce thicker, healthier, and more vibrant hair.

Can i use this brush on wet or dry hair?

The Hair Bloom Brush offers total flexibility! Use it on dry hair for a relaxing scalp massage or on wet hair to help work in your shampoo or serum. When detangling, remember to use a gentle touch, especially on damp strands, to prevent breakage.

Why is this product so popular?

The Hair Bloom Brush offers Ultimate Convenience: Completely cordless, handheld, and rechargeable for maximum ease of use. Its compact design allows for use on the go or at home. By making daily care so accessible, it offers an affordable way to achieve and maintain healthy, vibrant hair.

What’s included in the package?

x1 Hair Bloom Brush

x1 USB Charging Cable

How long does delivery take?

3-7 Business Days

Do you offer returns?

Yes. We offer a 14-day money back guarantee if you're not fully satisfied with your purchase

Is checkout secure?

Absolutely. We use secure encryption and offer trusted payment options like PayPal to keep your details safe.